Tuesday, 5 July 2011

Tata Sky – Recharge Options, Packages andCustomer Care

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A combined undertaking of the Tata Group and
the STAR Group, Tata Sky promises to make
your Television watching experience a complete
and wholesome one. Offering nearly 196
different channels, Tata Sky was launched in
2006 and British Sky Broadcasting owns the
company’s Sky brand. Tata Sky’s many offers
which cater to the client’s every wish and has
completely transformed TV watching in India.
With numerous sports packs, educational packs
and music packs to choose from, customers are
spoiled for choice.
Tata Sky Packages
Allowing you to choose from a large variety of
packages, Tata Sky gives you many alternatives.
If you are not satisfied with the available
packages, you can always make your own pack
from the many individual channels it offers.
Some of the packs available are:
Popular packs
The Popular Packs offer different groups of
channels at various affordable prices. Such as,
South Sports at Rs.159 per month, State Pack at
Rs.185 per month, Supreme Sports at Rs.240
per month and Grand Sports at Rs.380 per
month.
Optional Packs
The Optional Packs offer the most varied choices
and the prices range from Rs.15 per month for
Active Music to Rs.1, 925 per year for Sports
Bonanza. Some options in this pack are, Music,
English News, Sports 3, Ten Action + at Rs.20
per month; HD Gold at Rs.50 Per month; and,
Sports 1 at Rs.65 per month.
Regional Packs
The Regional Packs are uniformly priced at Rs.25
per month and you may choose from Hindi,
Punjabi, Gujarati, Marathi, Bengali/Oriya, Tamil,
Telegu, Kannada and Malyalam. Tata Sky allows
its users to make their own packs or they can
pick any two Regional Packs free with a Popular
Pack!
Mega-Lite Pack
While some channels are not included in a Mega-
Lite Pack, there are a number of benefits to
choosing this pack. For a whole year you can
get price protection and if you activate MultiTV
connection, you get Rs.500 credit! You can avail
the Mega-Lite Packs at Rs.6000 for a whole
year’s subscription, where you will get 12 free
Showcase movies and you can also choose the
semi-annual pack at Rs.3300, where you can
watch 6 free showcase movies.
Tata Sky Helpline
Tata Sky offers to help their customers and
answer all their queries through their helplines.
Their toll free customer care helpline number is
1800-1806633. However, their toll free number
gets disconnected after 5mins. Thus it is
pointless to call this number if you have
extensive queries for the customer cares
executive. So, Tata Sky provides regional
numbers where you can call and gain from their
services.
Tata Sky Recharge
Customer satisfaction is the first priority at Tata
Sky. Making the methods of recharging more
simple and easy is something which aims at
this.
There are three simple ways in which you
can recharge your Tata Sky:
You can get a Tata Sky recharge online, by
clicking on the ‘account recharge’ option after
logging on to ‘My Tata Sky’. After that, by using
your debit or credit card or by net banking you
can get a Tata Sky recharge online.
By calling one of the many helpline numbers,
you can also recharge your Tata Sky connection.
Get your monthly, semi-annual or annual
subscription renewed through our helplines in a
jiffy!
Recharge vouchers are available in Tata Sky
outlets which are positioned so that they are
easily reachable by you. You can purchase a
recharge voucher at any one of these shops.
You simply need to scratch the voucher and
receive your 16 digit PIN number. This PIN
number then needs to be sent, along with your
subscriber’s ID through an SMS to the number
provided. Your connection will be recharged as
soon as your SMS is received.
Tata Sky Customer Care
Apart from the numbers provided above, you
can also receive customer care assistance by
mailing your queries to the following email id:
[email protected]

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