Monday, 20 June 2011

Good news for all INDIAN dth users. Centre issued notice on use ofset-top box

Good news for all indian dth users. now its easy to change dish operator with same stb. Read this
0CHENNAI: It is a victory of sorts
for consumers who have to
install a new set-top-box (STB)
each time they migrate to a
different direct-to-home (DTH)
operator. Based on a petition
from the Tamil Nadu
Progressive Consumer Centre,
the Telecom Disputes Settlement
and Appellate Tribunal, New
Delhi, has directed the Centre to
issue orders, not later than two
months from the date of
submission of
recommendations by the
Telecom Regulatory Authority of
India (TRAI).
The petition says "the hardware
bought from the former
operator would go for scrap
and the consumer is compelled
to buy another set of new
hardware. On inquiry, we
understood that the STBs are
designed as proprietary in
nature so as to suit their DTH
network alone."
Pointing out that the disposal of
old STBs had created an
estimated pile of two million
"dead boxes", the petition said it
contributed to environmental
pollution. "Our enquiry has
revealed that the above issue of
non-interoperability is not only
an unethical business practice
but also a gross violation of the
terms and conditions of the
licences issued by the Ministry
of Information and
Broadcasting and contravention
of the Quality of Service
Regulations of TRAI," it added.
Apart from Doordarshan, Dish
TV, Sun Direct, Big TV, Airtel
Digital, Tata Sky and Videocon
D2H offer DTH services. The
petitioner alleged that the cost
of a DTH equipment at home
would vary from Rs 1500 to Rs
7000. About 17 lakh subscribers
obtained services from these
providers across the country, it
said.
The matter came up before
Justice S B Sinha, chairperson of
the Tribunal, along with
members G D Gaiha and P K
Rastogi. Delivering the
judgment, Justice S B Sinha said
the TRAI had recommended to
the Centre on January 30, 2008
that interoperability (ability of
customers to use an existing
STB to gain access to a different
operator) should be retained,
standards laid down by the
Bureau of Indian Standards and
a period of six months granted
to adhere to those standards.
However, the Centre, in a letter
on May 11, 2010, referred the
matter back to TRAI seeking its
recommendations on the
standard and stacking of
technology. "It is a matter of
concern that the government of
India took about two years and
four months to make its
comments on the said
recommendations and then sent
it back," the judgment observed.
Directing TRAI to consider the
desirability of completing the
consultation in three mmonths
and mark its recommendations
six weeks thereon, the Tribunal
said "the Government of India
should take a decision within
two months thereafter."
"It is a victory for the consumer
because we have been fighting
for this for the last five years.
These DTH operators are all
giants and it is difficult for us to
point out these issues to the
TRAI and Ministry of
Information and Broadcasting.
We hope these types of service
deficiencies will not happen in
the future," said P Sadagopan,
vice-president, Tamil Nadu
Progressive Consumer Centre.

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